Mint and Lily
Reviews and Complaints

I purchased 2 princess cut birthstone rings in gold about a year ago. Each had 5 of my 10 grandchildrens birthstones.

They only stayed gold for about a week. Mint and Lily replaced them with new gold rings and the same thing happened again in about a week. I learned to live with the silver rings. Now, after wearing my rings daily for about a year, 6 of the 10 stones are gone.

I cant imagine how this would have happened. Other than showering and washing my hands, they take no abuse whatsoever.

Just received my necklace this am. I would like to return.

it's still in it's original box, & I'm not interested in even trying it on. Can you please send me a pre-Paid label to return this necklace. I am a brand new customer. I am not satisfied with this necklace.

It's considerably smaller than pictured on your web page. It looks more like it's meant for a baby.

I received your blue opal bracelet yesterday. It doesn't open. I would like to send it back for a refund.

I just received my item and was trying to open the clasp and the neclace broke. I would like a refund or a replacement necklace.

My order number is ***. Please get back to me!

My bracelet I received last September as a special birthday gift. The clasp does not align at all.

It's been that way since the start.

What do I do? I can't wear it because of this.

I received the wrong item. Order #*** item - Dainty Hammered Band Spinning Fidget Ring should be silver, received gold.

I have a necklace that I requested to return because it is poor quality for the price. I finally received a return label after back and forth of offering me discount codes.

I googled the return address, its a vacant lot in Lafeyette, Louisiana. This is a scam company!!!

Frankly, I regret placing an order with this company. Therr are very quick to send marketing and promotional emails, yet they have failed to provide accurate information regarding my order status.

To make matters worse, the responses provided by your conversational agent have been inaccurate and misleading.

I was told my order had been shipped when, in fact, it had not? This misinformation only added to the frustration and wasted my time.

Thé company has failed to meet the promised timelines and refuse to refund.

I want a full refund for the item I purchased that broke immediately after opening the clasp!!! This is not a customer friendly site!

Do not buy from them!!! This site wants me to continue until I have typed in 100 characters.

Please do not buy anything from Mint and ***. I have no idea if I can get a refund for my broken item

I got one of your bracelets for Christmas and it has turned my wrist green and the finish has worn off.

I received an arc necklace that does not resemble the one advertised. The necklace is miniscule.

Definitely, not a statement piece.

I would like to return it. Can anyone help with this problem?

I contacted the company when I did not receive the product prior to the holiday on their guaranteed arrival date. They said I would have to receive the product, then ship it back.

Then it could take over 2 weeks for a refund once they received it. I placed a large order. Now the package isn't even coming, and they have done nothing.

I have to dispute through my bank to recover my loss. Absolutely insane that companies can operate in that manner.

February 14, 2026, I gifted my granddaughter 2 rings: the birthstone ring and the eternity diamond ring. The birthstone ring has already lost some of the gold and has turned to silver.

The eternity ring is missing 3 of the stones.

It's only been 30 days since she started wearing them, since I ordered on February 9, and I am outside of the return date. What about any support for defective merchandise?

Hello,

I recently received a $75 credit from #MIN and Lily. I then ordered a silver birthstone bracelet with a ruby and sapphire stone.

It was for Mother's Day. I still have not received it, and when I checked on my purchase, I was charged $105, and they did not apply the $75 credit to my purchase. I recently wrote to #MIN and Lily and asked where my bracelet was and why they didn't apply the credit. Although I like their products, it seems to be difficult to reach them.

Can you please check this for me and advise?

Thank you for your time.

Grace Ann DeFalco.